The peace of mind every business owner deserves.
In our most recent client feedback survey, all six respondents scored us 10 out of 10. Here is what they said, in their own words.
- Average score in the survey
- 10/10
- Respondents who would recommend us
- All six
- Named most often
- Responsiveness
Investors had their K-1s on time for the first time.
Sue’s previous accounting firm was acquired, put its rates up and grew slower to answer. K-1s took a long time and returns were extended year after year. Sue calls the change “phenomenal”: the transition was easy, the work came back faster and cost less, the guidance is proactive, and a change of software cut one bookkeeping expense by 93 per cent. Asked what we could do better: “literally nothing.”
The best investment I’ve made in my business.
Tiffany came for help with deductions, earlier tax problems and no time to plan. Tax planning found deductions and credits that added up to significant savings, and Tiffany describes the service as knowledgeable, professional, reliable and consistently willing to go above and beyond. It saved both time and money. One note for us: the video and course material holds good information, but can feel like a lot at once.
You’d be in trusted and experienced hands.
Three previous experiences with other CPAs had gone badly. Jodi describes Crucial Business Solutions as a lifeline: communication, expertise and support that arrive when they are needed, and tax strategies put in place to manage the tax bill. In Jodi’s words, “You’d be in trusted and experienced hands with Crucial Business Solutions and Thompson Bourque handling your business needs.”
Everything is explained in depth, until it makes sense.
Stacy needed help with both personal and business taxes and found the collaboration easy and the responses quick. Tax terminology, policies and procedures were worked through together. Thompson is attentive and thorough, and explains everything in depth so you understand what is happening with your paperwork.
Responses were almost instant.
As a new small-business owner, Gavin found accounting and taxation hard to navigate. Gavin credits a cost segregation study with removing the annual property tax bill, and describes the firm as responsive, friendly, organised and effective. One suggestion for us: make pricing clearer up front.
The weak points were found before they became problems.
JillAnne had started a business and was trying to hold the accounting together alongside everything else. The processes are now connected and the weak points identified, the profit and loss and balance sheet are accurate, and a timing problem in POS reporting was caught before it could cause trouble later. Thompson listened carefully, explained clearly and kept everyone on the same page.
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